Terms of service
Terms of Service
1. Agreement to Terms
By accessing and using the AudioCraft Pro website and services, you agree to be bound by these Terms of Service. If you do not agree to abide by the above, please do not use this service.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on AudioCraft Pro's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
• Modifying or copying the materials
• Using the materials for any commercial purpose or for any public display
• Attempting to decompile or reverse engineer any software contained on AudioCraft Pro's website
• Removing any copyright or other proprietary notations from the materials
• Transferring the materials to another person or "mirroring" the materials on any other server
• Violating any applicable laws or regulations
• Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the website
3. Disclaimer
The materials on AudioCraft Pro's website are provided on an 'as is' basis. AudioCraft Pro makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
4. Limitations
In no event shall AudioCraftPro or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on AudioCraftPro's website, even if AudioCraftPro or an authorized representative has been notified orally or in writing of the possibility of such damage.
5. Accuracy of Materials
The materials appearing on AudioCraftPro's website could include technical, typographical, or photographic errors. AudioCraftPro does not warrant that any of the materials on its website are accurate, complete, or current. AudioCraftPro may make changes to the materials contained on its website at any time without notice.
6. Materials and Content
The materials on AudioCraftPro's website are protected by applicable copyright and trademark law.
7. Limitations of Liability
AudioCraftPro shall not be liable to you in relation to the contents of, or use of, or otherwise in connection with, this website for any indirect, special, or consequential loss, or for any business losses, loss of revenue, income, profits, or anticipated savings.
8. Audiobook Production Services
8.1 Service Description
AudioCraftPro provides custom audiobook production services, including:
• Professional AI narration
• Audio editing and mastering
• Amazon/Audible-ready formatting
• Table of Contents creation
• Delivery of audio files in standard formats
8.2 Manuscript Requirements
You warrant that:
• You own or have the legal right to the manuscript you submit
• The manuscript does not infringe on any third-party intellectual property rights
• The manuscript does not contain defamatory, obscene, or illegal content
• You have the authority to grant AudioCraftPro the rights necessary to produce the audiobook
8.3 Production Timeline
• Standard turnaround: 72 hours (business days) after order completion
• Complex projects may require additional time (we will notify you in advance)
• Timelines are estimates, not guarantees
• AudioCraftPro is not liable for delays due to circumstances beyond our control
8.4 Voice Selection
• You may request a free one-page voice sample before purchase
• Voice samples are created manually and reviewed individually
• Available voices are listed on our website
• Custom voice requests may be available (additional fees may apply)
8.5 Revision Rounds
Each audiobook production includes at least one revision round at no additional cost:
• Adjustments to pacing, tone, or emphasis
• Re-recorded sections if needed
• Changes must be requested within 30 days of delivery
• Additional revision rounds beyond the included round may incur additional fees
8.6 Delivery Format
Your audiobook will be delivered as:
• Individual chapter MP3 files
• Clearly labeled and organized
• Amazon/Audible technical specifications met
• Downloadable via secure link
• Files remain available for 30 days after delivery
> **8.7 Voice Cloning Service**
>
> This section applies specifically to customers who purchase the Voice Cloning service from AudioCraftPro.
>
> **8.7.1 Voice Recording Submission**
> - You warrant that you are the sole owner of the voice recording submitted and have full legal right to use it for the purposes described in this section
> - You confirm that the voice recording contains only your own voice and that no third party's voice is included without their explicit written consent
> - You are responsible for ensuring that your recording meets the technical requirements specified on the product page
>
> **8.7.2 Use of Your Voice Recording**
> - Your voice recording is used solely for the purpose of creating a personalised AI narrator voice for your audiobook production
> - Your cloned voice will never be used for any other author, project, or purpose
> - AudioCraftPro does not claim any ownership over your voice, your recording, or the resulting cloned narrator
>
> **8.7.3 Retention of Your Voice Recording**
> - Your voice recording is retained securely on file by AudioCraftPro for the sole purpose of enabling the use of your cloned voice for future audiobook projects you commission
> - Your recording will not be shared with, sold to, or accessed by any third party
> - You may request deletion of your voice recording at any time by contacting admin@audiocraftpro.com. Please note that deletion will prevent the use of your cloned voice for future projects
>
> **8.7.4 Consent**
> - By purchasing the Voice Cloning service, you explicitly consent to AudioCraftPro processing and retaining your voice recording for the purposes described in this section, in accordance with applicable data protection law including the UK General Data Protection Regulation (UK GDPR)
>
> **8.7.5 Revision Rounds**
> - Your Voice Cloning order includes 2 revision rounds at no additional cost
> - Additional revision rounds beyond those included may be purchased separately
> - Revision requests must be submitted by replying to your sample delivery email
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9. Intellectual Property Rights
9.1 Your Manuscript
• You retain full ownership of your manuscript
• You retain full ownership of the audiobook produced from your manuscript
• You have the right to publish, distribute, and monetize your audiobook on any platform
9.2 AudioCraftPro's Rights
• AudioCraftPro retains ownership of the narration voice and production techniques
• You may not resell, redistribute, or claim ownership of the narration itself
• You may not use the narration for purposes other than your own audiobook
9.3 Confidentiality
• Your manuscript is used only for audiobook production
• Your manuscript is not shared, reused, or distributed
• Your manuscript is securely deleted after project completion
• We do not use your content for marketing or promotional purposes without explicit written consent
10. Payment Terms
10.1 Pricing
• Prices are listed on the website and are subject to change
• Current pricing applies to orders placed on the date of purchase
• Taxes (where applicable) will be added at checkout
10.2 Payment Methods
• Credit card (Visa, Mastercard, American Express)
• Apple Pay
• Google Pay
• Other payment methods as displayed at checkout
10.3 Payment Processing
• Payment is processed at the time of order
• Your order is not complete until payment is received
• We do not store credit card information (processed securely by Shopify)
10.4 Invoices
• An invoice will be sent to your email address upon order completion
• Invoices include order details, pricing, and delivery timeline
11. Refund Policy
Please refer to our separate Refund Policy for complete details. Summary:
• No refunds once production has begun
• Free voice sample available before purchase
• Revision rounds included to ensure satisfaction
• Direct communication available before and during production
12. Limitation of Liability
AudioCraftPro's total liability to you for any claim arising out of or relating to this agreement shall not exceed the amount you paid for the audiobook production service.
13. Indemnification
You agree to indemnify and hold harmless AudioCraftPro, its owners, employees, and agents from any and all claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:
• Your use of the service
• Your violation of these Terms of Service
• Your violation of any applicable law or regulation
• Your infringement of any third-party intellectual property rights
• Your manuscript content
14. User Responsibilities
You agree to:
• Provide accurate and complete information when placing an order
• Use the audiobook files only for lawful purposes
• Not attempt to reverse engineer, decompile, or disassemble any part of the service
• Not use the service for any commercial purpose without written permission
• Comply with all applicable laws and regulations
15. Termination
AudioCraftPro reserves the right to terminate service to any user who:
• Violates these Terms of Service
• Provides false or misleading information
• Engages in illegal activity
• Attempts to harm or disrupt the service
• Violates intellectual property rights
16. Modifications to Terms
AudioCraftPro reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the service constitutes acceptance of the modified terms.
17. Governing Law
These Terms of Service and all related agreements are governed by and construed in accordance with the laws of the United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts located in the United Kingdom.
18. Dispute Resolution
18.1 Informal Resolution
Before initiating any legal proceeding, you agree to attempt to resolve any dispute informally by contacting AudioCraftPro:
📧 Email: admin@audiocraftpro.com
We will attempt to resolve your concern within 30 days of receiving your notice.
18.2 Binding Arbitration
If informal resolution fails, you agree that any dispute shall be resolved through binding arbitration rather than court proceedings, except as otherwise provided in these Terms of Service.
19. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
20. Entire Agreement
These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and AudioCraftPro regarding your use of the website and services, and supersede all prior and contemporaneous agreements, understandings, and negotiations.
21. Contact Information
For questions about these Terms of Service, please contact:
AudioCraftPro 📧 Email: admin@audiocraftpro.com 🌐 Website: www.audiocraftpro.com
22. Acknowledgment
By using AudioCraftPro's website and services, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them.